Hello! My name is Terry and I would like to provide you with some information and advice about how to get your car towed. When your car is in good working order, you may not often think about getting your car towed. However, if your car breaks down, you will need to call out a towing service who will be able to recover the vehicle. When my car broke down on the road out of Perth, I called a local tow service and they came out and rescued me. I was so pleased to be rescued, I decided to start this blog.
Local 24/7 towing services are ideal because they offer roadside recovery services at any time of the day. Most people do not conduct due diligence when choosing a 24/7 towing service. Below are some essential questions to ask a 24/7 towing service. Hopefully, they will help you select a 24/7 towing service that offers quality services at a reasonable price.
1. What Can You Tow?
The primary objective of this question is to assess the capabilities of the towing company. For instance, what is the towing capacity of their trucks? Most tow trucks can haul saloon cars. However, this may not be the case if you own an SUV, pick-up truck, or light truck. Assess the two trucks that the company uses. As a rule of thumb, you should avoid companies that use hook and tow trucks. This towing method damages the underneath and transmission components of your vehicle. Preferably, consider companies that use flatbed trucks.
2. What Is Your Operating Area?
It is a critical consideration since you want a company that operates within your locality. Some companies have a state-wide presence since they have more than one branch. Others have long-term relationships with other towing companies. As such, they will refer you to their partners if your vehicle breaks down outside their operating area. If this is the case, it would be wise to conduct some background research to ascertain the reputation and capabilities.
3. What Is Your Response Time?
Inquire about the average response time of the towing service; after all, you would not want to spend the whole night in the cold. Although most towing services have an average response time, they will inform you whether or not they can offer towing services immediately. Closely related to the company's response time is their customer service department. Companies with unprofessional customer care departments could fail to respond to your inquiries at all.
4. Do You Offer Roadside Assistance?
Some vehicle problems do not warrant towing to a garage. For example, issues such as a tire burst, leaking radiator, clogged fuel pump, or worn-out brake pads can be repaired by the roadside. For this reason, you should consider towing services that offer roadside assistance services. It is a sure way to save on towing costs and avoid the inconvenience of awaiting repairs at a garage.
When choosing a 24/7 towing service, assess their towing capacity, operating area, response times, and the availability of roadside assistance services. Do not forget to examine the company's pricing strategy.